Our Achievements
Awards & Accolades
Our Success Story
We are honoured to be recognised with prestigious international awards that celebrate our journey. Each accolade shines as a testament to refined hospitality, personalised guest experiences, and a commitment to timeless luxury.
Our most recent awards serve as beacons of collective achievement, reflecting the team's dedication and passion for excellence. As we celebrate today's success, we look forward to reaching new heights with the same spirit of distinction.
Year 2026
- 2026 Employee Happiness Awards Singapore & Malaysia – Gold for Best Recruitment Strategy
- 2026 Trip.com Award – Trip.Best Premium Hotel Awards
- Global Excellence in Muslim-Friendly Hospitality – World Islamic Tourism & Trade Awards (WITA) 2026
- Luxury Speciality Restaurant – Tao Chinese Cuisine by 2026 World Luxury Restaurant Awards
- Best Head Chef – Tao Chinese Cuisine by 2026 World Luxury Restaurant Awards
- Best Chinese Cuisine – Tao Chinese Cuisine by 2026 World Luxury Restaurant Awards
Year 2025
- 2025 Reader's Choice Awards – Top 3 Hotels in Southeast Asia by Condé Nast Traveller
- Best Hotel in Kuala Lumpur by TTG Travel Awards 2025
- Traveller's Choice Award 2025 by TripAdvisor
- Best Business Hotel in Asia by Haute Grandeur 2025 Global Awards
- Best Luxury Hotel in Asia by Haute Grandeur 2025 Global Awards
- Best City Hotel in Malaysia by Haute Grandeur 2025 Global Awards
- Best Hotel Restaurant – Tao Chinese Cuisine by Haute Grandeur 2025 Global Awards
- Best Chinese Cuisine in Asia – Tao Chinese Cuisine by Haute Grandeur 2025 Global Awards
- 2025 Best Top 20 Premium Hotels in Kuala Lumpur by Trip.com
- 2025 Top 20 Premium Hotels in Kuala Lumpur by Trip.com
- 2025 Chinese-Friendly Hotel by Trip.com
- Best Head Chef in Malaysia – Tatsu Japanese Cuisine by Luxury Restaurant Awards
- Best Luxury Hotel Restaurant in Malaysia – Tatsu Japanese Cuisine by Luxury Restaurant Awards
- Best Japanese Cuisine in Southeast Asia – Tatsu Japanese Cuisine by Luxury Restaurant Awards
Year 2024
- World's Top Hotels & Resorts by 2024 Global Recognition Award for Excellence in Luxury Hospitality
- 2024–2026 ASEAN MICE Venue Standard (Meeting Rooms)
- 2024 Readers' Choice Award – Top 10 Best City Hotel in Malaysia by DestinAsian
- Hospitality Reserved Asia – Serena Brasserie
- Chinese-Friendly Hotel by Ctrip
- Best Top 20 Premium Hotels by Trip.com
- Traveller's Choice Award 2024 by TripAdvisor
- Best 5-Star Hotel 2024 – Kuala Lumpur by APAC Insider Business Awards
- Best Muslim-Friendly Chinese Restaurant 2024 (Kuala Lumpur) by APAC Insider Business Awards
Year 2023
- Traveller's Choice Award 2023 – Tatsu Japanese Cuisine by TripAdvisor
- Traveller's Choice Award 2023 – Hotel by TripAdvisor
- 2023 Best Luxury Hotel in Kuala Lumpur by LUXLife Hospitality Awards
Year 2022
- Traveller's Choice Award 2022 – Tatsu Japanese Cuisine by TripAdvisor
- Best Club Floor Services for a 5 Star Hotel – Club InterContinental by Malaysia Tourism Industry Award
- Best Muslim-Friendly Chinese Restaurant – Tao Chinese Cuisine by Malaysia Tourism Industry Award