Journey to Tomorrow
A Commitment to Responsible Hospitality
OUR GLOBAL COMMITMENTS TO MAKE A POSITIVE DIFFERENCE FOR PEOPLE, COMMUNITIES AND PLANET.
IHG HOTELS AND RESORTS’
10-YEAR RESPONSIBLE BUSINESS PLAN
In February 2021, IHG Hotels & Resorts launched a new programme to tackle environmental, social and corporate governance (ESG) goals. Named “Journey to Tomorrow” the series of commitments aim to make a positive difference to people, communities and planet over the next decade.
“Journey to Tomorrow embodies IHG’s strengthened commitment to make sure we do what’s right, not just what’s needed. We want every IHG stakeholder to see that we’re on a journey to be successful in every sense of the word, and we are determined to contribute towards positive social and economic change, to stand up for key issues such as diversity, equity and inclusion, and human rights, and to make more responsible environmental choices. I believe that how we grow as a company and work to be a greater force for good are inextricably linked. So, we are empowering our colleagues, and working together with our hotel owners and our industry to help shape the future of responsible travel. It’s never been more crucial that we do.” – Keith Barr, CEO – IHG.
Now more than ever an emphasis is being placed on how consumers can travel better – with green credentials, reducing our carbon footprint and caring for the community being talking points. Everyone can change their behaviours and still enjoy travelling for both business and leisure, but it’s important for organisations to pave the way for travellers. Journey to Tomorrow is our commitment to make sure we do what’s right, not just what’s needed, to make a positive difference for our people, communities and planet over the next decade.
Our Global Commitments
Built around clear, measurable goals aligned with global sustainability standards, the plan focuses on five key pillars:
- Champion a diverse and inclusive culture where everyone can thrive
- Improve the lives of 30 million people in communities around the world
- Reduce carbon emissions and energy consumption in line with climate science
- Minimise waste and support the transition to a circular hospitality industry
- Conserve water and improve access in high-risk areas
These commitments are shaped through collaboration with industry experts, stakeholders, and global frameworks, including the UN Sustainable Development Goals.
Our Journey at InterContinental Kuala Lumpur
At InterContinental Kuala Lumpur, we are proud to be part of this global movement towards responsible travel. Every initiative — from daily operations to guest experiences — is guided by a shared vision to create lasting positive impact.
Our team is committed to driving meaningful change through sustainable practices, community engagement, and a culture of continuous improvement. Together with our colleagues, partners, and guests, we are shaping a future where hospitality is not only exceptional, but also responsible.
Making a Difference Together
From empowering our people and communities to protecting the planet, we strive to drive positive change in everything we do.
People
We’re committed to enriching lives by making a positive impact on our people and communities.
Planet
We’re proud to support and participate in environmental sustainability programmes.
Explore Our Sustainability Initiatives
A Step Towards A Sustainable Future InterContinental Kuala Lumpur's ESG Commitment
Journey to Tomorrow Byredo
