You can make an online reservation on our website or email our Reservation team at reservation.kulha@ihg.com for assistance.

Yes, the hotel offers various deals that combine overnight accommodation with other experiences. Explore our room deals at kualalumpur.intercontinental.com/packages

The standard check-in time is 3:00 PM, and the check-out time is 12:00 PM.

Early check-in and late check-out can be pre-arranged for an additional fee and are subject to availability. Guests can contact the hotel in advance to make the necessary arrangements.

Breakfast is not automatically included in all room types. Please check your specific package details when booking, or choose a rate that specifically includes breakfast.

Guests staying in the Club rooms enjoy exclusive access to the Club InterContinental lounge and enjoy unrivalled benefits such as personalised check-in and check-out services, daily breakfast, afternoon tea, evening cocktails with hors d'oeuvres, laundry and pressing services, and use of a private meeting room with high-speed wireless Internet, among other services and offerings. Learn more about Club InterContinental’s privileges at kualalumpur.intercontinental.com/facilities/club-intercontinental to elevate your stay experience.

The hotel accepts all major credit cards, including Visa, MasterCard, American Express, JCB, and China UnionPay and AliPay. Cash payments are accepted in Ringgit Malaysia (MYR) only.

Cancellation terms depend on the rate selected at the time of reservation, and policies may vary by rate. Each package and seasonal offer may have different terms and conditions. Please review the hotel’s cancellation policy before booking.

Guests who book direct enjoy exclusive offers, flexible cancellation, our Best Price Guarantee, and IHG One Rewards points.

IHG One Rewards is a free loyalty program from InterContinental Hotels Group (IHG). Guests can earn points and redeem free night awards and other benefits. Find out more or to become a member at ihg.com/rewardsclub/us/en/enrollment/join

Yes, you can redeem or earn IHG One Rewards points for eligible stays at InterContinental Kuala Lumpur.

Yes, the hotel accepts Indulge Membership cards, designed to elevate your stay and dining experiences. Discover more about exclusive benefits and privileges at intercontinentalklshop.com/products/indulge-membership-ickl

The hotel offers 473 rooms. Learn more about our rooms at https://kualalumpur.intercontinental.com/hotel-room

The minimum check-in age at the hotel is 18 years old.

Yes, the hotel has 51 sets of interconnecting rooms

The hotel is a non-smoking hotel. Guests can smoke at the designated outdoor smoking area.

Buffet breakfast is served at Serena Brasserie from 6 am to 10:30 am.

InterContinental Kuala Lumpur offers a variety of dining experiences: • Serena Brasserie – International buffet featuring local favourites and global cuisine, with daily breakfast, lunch and dinner buffets. • Tatsu Japanese Cuisine – Authentic Japanese dining and omakase experiences. • Tao Chinese Cuisine – Refined Chinese cuisine in an elegant setting. • OneSixFive Lounge – Perfect for light bites, premium beverages and the signature IVIV Afternoon Tea experience. • Bentley’s Pub – A classic English-style pub offering drinks and casual dining.

All restaurants at the hotel serve a pork-free menu.

Table reservations can be made through the hotel's official website at kualalumpur.intercontinental.com/dining, by emailing fnb.admin@ickualalumpur.com.my or by contacting our dining outlets directly: F&B General line: +6016 - 202 4623 | Tao: +6011-1642 7990 | Tatsu: +6011-1646 7990

To explore the latest stay offers, please visit kualalumpur.intercontinental.com/packages. For the latest dining promotions and exclusive offers, visit the hotel's online store at https://intercontinentalklshop.com/

Yes, dining credits are available for purchase at intercontinentalklshop.com/

The hotel offers 14 versatile event spaces, including two pillarless ballrooms (the Grand Ballroom and Junior Ballroom) and nine meeting rooms (two of which can be subdivided into individual rooms for added flexibility). Event spaces are available at the Lobby (one event space), Level 1 (three event spaces), and Level 2 (ten event spaces).

Yes, the Grand Ballroom and the Junior Ballroom are both pillarless with ceiling heights of 9 metres and 8 metres, respectively.

The hotel’s event spaces can accommodate a minimum of 10 guests in Maple or Jasmine meeting rooms to a maximum of 1,300 guests in the Grand Ballroom. Learn more about our event spaces at kualalumpur.intercontinental.com/event

For banquet weddings, we recommend hosting the event in the Grand Ballroom or Junior Ballroom. Tao Chinese Cuisine or Tatsu Japanese Cuisine are perfect for intimate weddings and private gatherings.

The hotel caters for weddings of all sizes, from intimate celebrations to grand occasions, complemented by tailored Chinese, Malay, Indian or Western wedding packages. Explore our wedding packages or contact our Wedding Specialist to plan your dream wedding at kualalumpur.intercontinental.com/event/weddings

Yes, the hotel offers free high-speed Wi-Fi.

Complimentary parking is available for in-house hotel guests during their stay. Guests attending meetings, weddings and events enjoy a special flat parking rate. InterContinental Kuala Lumpur also offers one of the largest hotel parking facilities in the area with 1289 parking bays, making it an ideal venue for large-scale events.

There are two EV charging stations at the hotel entrance and in the Basement 1 Carpark, available for all guests with electric vehicles. Please contact the Concierge or Front Office for assistance when locating the nearest charging stations.

The hotel is within walking distance of the Ampang Park LRT station (2 minutes) and the Persiaran KLCC MRT station (5 minutes). These stations are conveniently accessible, allowing guests to explore the city on foot.

Yes, the hotel offers three complimentary shuttle rides daily to the Petronas Twin Towers and the Bukit Bintang shopping district.

Yes, the hotel is wheelchair accessible, offering dedicated accessible rooms, on site facilities, and personalised wheelchair assistance available upon request.

Yes, an ATM is conveniently located on the ground floor of the hotel and accepts international cards.

Yes, the hotel offers an outdoor pool on Level 5, operating daily from 7 am to 9 pm.

Yes. The hotel features a 24-hour accessible gymnasium, a spa and an aesthetic beauty clinic, all conveniently located on Level 5.

Yes, the hotel offers a Muslim prayer room on Level 5.

No, pets are not allowed at InterContinental Kuala Lumpur.